Last updated: 16 July 2026
The Operative Practice Group Ltd (company number 17065023) is the data controller for personal data collected through this website. Contact: contact@operativepracticegroup.com.
We collect personal data you give us directly — your name, company, email address and the contents of your message — when you complete our contact form or email us. We use it to respond to your enquiry, discuss potential engagements, and keep basic records of our correspondence.
Our lawful basis is legitimate interests (responding to business enquiries) or, where we take steps toward a contract with you, contract necessity. We do not sell your data or use it for automated decision-making.
We keep enquiry data only as long as needed to handle your enquiry and any follow-up, and correspondence relating to engagements for up to six years in line with standard limitation periods, after which it is deleted.
We use trusted service providers to run our website, email and scheduling tools; they process data only on our instructions. We do not otherwise share your personal data unless required by law.
This website uses only strictly necessary cookies — small files needed for the site to function (for example, remembering a form you started). These do not require your consent under UK law.
We do not currently use analytics, advertising or other non-essential cookies. If that changes, we will ask for your consent via a cookie banner before setting them. You can block or delete cookies at any time through your browser settings.
Under UK GDPR you have the right to access, correct, delete, or restrict the processing of your personal data, to object to processing, and to data portability. To exercise any of these rights, email us. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).
We may update this policy from time to time. The latest version will always be available on this page, with the date of the last update shown above.